Pricing Psychology

The Power of $0.99: Why "Charm Pricing" Still Works in 2025

Oct 26, 2025
7 min read

It feels like the oldest trick in the retail handbook. We all know that $9.99 is basically $10.00. Yet, decades of data prove that our brains still fall for it.

Why? Because humans are not rational calculators. We are pattern-matching machines.

This strategy, known as Charm Pricing, leverages a cognitive bias called the "Left-Digit Effect." In this guide, we will explore the neuroscience behind why it works, when you should use it, and—crucially—when you should avoid it completely to protect your brand image.


The Neuroscience: The "Left-Digit Effect"

Our brains process information incredibly fast. When we scan a price tag, we read from left to right.

Before our eyes have even finished reading the cents, our brain has already encoded the magnitude of the number based on the first digit.

  • Scenario A: You see $3.00. Your brain categorizes this as "3 dollars and change."
  • Scenario B: You see $2.99. Your brain categorizes this as "2 dollars and change."

Even though the mathematical difference is $0.01, the psychological distance is massive. The price feels like it belongs to a lower tier of expense.

Studies from MIT and the University of Chicago have shown that dropping a price from $34 to $39 (yes, raising it) actually increased demand, simply because the number 9 signals "value" so strongly.

Strategy 1: The Classic .99 (The Bargain Signal)

Ending a price in .99 is a universal language. It screams: "This is a deal."

When to use it:

  • Commodity Products: Phone cases, kitchen gadgets, generic apparel. Customers are price-sensitive here.
  • Competitive Markets: If you are selling on Amazon and your competitor is priced at $20.00, pricing at $19.99 makes you visually distinct.
  • Rational Purchases: Items where the customer is looking for utility (e.g., batteries, toilet paper).

Strategy 2: The .95 and .97 (The "Honest" Discount)

Some retailers (like Walmart) prefer ending in .97 or .95.

Why? Because .99 can sometimes feel "cheap" or "gimmicky." It reminds people of late-night infomercials.

Using .95 or .97 still takes advantage of the Left-Digit Effect (keeping the dollar amount lower) but feels slightly more random and calculated, suggesting it is a "fair price" rather than a marketing trick.

Pro Tip: Many dropshippers use .95 to differentiate themselves from the sea of .99 listings on AliExpress.

Strategy 3: Rounded Pricing (The Luxury Signal)

Here is the twist: Sometimes, you want the price to feel higher.

Prestige Pricing uses rounded numbers (e.g., $200.00 or just $200).

Rounded numbers are processed fluently by the brain. They feel "clean," "honest," and "confident." A luxury brand doesn't need to trick you out of a penny.

When to use rounded numbers:

  • Luxury Goods: Jewelry, high-end fashion, art.
  • Emotional Purchases: Buying a gift for a spouse. You don't want the gift to feel like a "bargain bin" find.
  • Services: Consulting or coaching fees. $1,000 feels professional. $999.99 feels like a course sold on YouTube.

The "Rule of 100"

This is a related psychological rule for displaying discounts.

  • If price is under $100: Show the discount as a Percentage (e.g., "20% Off" sounds bigger than "$5 Off").
  • If price is over $100: Show the discount as a Dollar Amount (e.g., "$200 Off" sounds bigger than "10% Off").

Always choose the number that looks bigger to the customer's eye.

Platform Specific Advice

Amazon

Amazon is a price war zone. Use .99 or .95. The algorithm and the customers are hyper-sensitive to price. Being $0.01 cheaper can win the Buy Box.

Shopify (DTC)

You own the brand experience. If you are building a premium brand, test rounded prices ($50). If you are a general store, stick to .99.

FAQ

Does this work in all currencies?

Mostly, yes. However, in currencies with high denominations (like Japanese Yen or Indonesian Rupiah), the effect is less about decimals and more about the "thousands" barrier (e.g., 9,900 vs 10,000).

Should I A/B test my prices?

Absolutely. But don't just test $19 vs $20. Test the ending. Try $19.99 vs $19.95. You might find that your specific audience trusts .95 more.

Is it illegal to manipulate prices this way?

No. Pricing strategies like charm pricing are legal marketing tactics. What is illegal is "Deceptive Pricing" (claiming a fake original price to make the current price look like a discount). (See our Anchor Pricing Guide for more on this).

Conclusion

Price is a signal. Before a customer reads your product description, they read your price.

  • .99 signals "I am a good deal."
  • .00 signals "I am the best quality."

Choose the signal that matches your brand identity. And remember, sacrificing $0.01 in margin is worth it if it increases your conversion rate by 10%.

Check Your Margins

Does dropping to .99 kill your profit? Use the MarginMate calculator to ensure you stay profitable.

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